PRIVACY POLICY

This Privacy Notice (“Notice”) sets out how Mobile Tutors Incorporated, a company located in Edmonton, Alberta, Canada and owner of https://mobiletutors.ca/ (collectively referred to in this document as “Mobile Tutors” “we” “our” or “us”) protects the privacy of your personal information.

Please read this Privacy Policy before using Mobile Tutors Website or submitting personal information to us.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our tutoring Service to you.

Types of Data Collected

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name.
  • Phone number
  • Address, Postal code, City
  • Age)
  • Date of birth
  • Cookies and Usage Data)
  • Payment information (through our third party payment processors)

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time, through your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Mobile Tutors uses the collected data for various purposes:

  • To provide you with various online tutoring and in-home tutoring service.
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To detect and prevent fraudulent activities.
  • To provide you with news, special offers and general information about products and services which we offer that are similar to those that you have expressed interest or inquired about unless you have opted not to receive such information.

Retention of Data

Mobile Tutors will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Mobile Tutors will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Disclosure for Law Enforcement

Under certain circumstances, Mobile Tutors may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Mobile Tutors may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Mobile Tutors
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

Our Platform is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.

We also implement a variety of security measures on all entries, submits, logins, and how our Tutors access your information to maintain the safety of your personal information.

All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments

We provide paid products and/or services within the Service and we use third-party services for payment processing (e.g. payment processors). All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will provide a notification on our platform regarding changes to our policy, and you are advised to review this Privacy Policy for such changes and periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

For more information or inquiries regarding our privacy policy, please contact us by using the Contact form made available to you on the Platform or through any of the contact information provided below.

 

Address:

21848 95a Ave NW,
Edmonton, Alberta, Canada
T5T 3Y6
Phone: (780)710-5868
E-mail: info@mobiletutors.ca

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